I was shocked when I read this article on Engadget. I actually had to read it twice after realizing that the words came out from the mouth of RIM’s co-CEO Jim Balsillie:

Now, instead of pleading for mercy at the feet of disgruntled consumers, RIM co-CEO, Jim Balsillie, calls the post-launch scramble part of the “new reality” of making complex cellphones in large volumes.

Let me get this straight: it’s not just RIM’s Blackberries who suffer from this problem. I still remember iPhone’s 2.0 firmware problems, and at my work at 7syntax, I fight every single day with obscure and undocumented bugs on the J2ME platforms.

Is it becoming a standard? I really hope not.. And before I start to rant, let me just say that I still dream that the current trend of opening the mobile platforms could help us a little.. (android: hint hint)